A Vedic astrology reading is a deeply personal experience, built on trust and confidentiality. This Privacy Policy explains what personal information we collect when you book a consultation or visit our website, how we use and protect it, and the rights you have. This policy applies to all clients, prospective clients, and visitors to our website, and is designed to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Who We Are
We are a team of Vedic astrologers (Jyotish scholars) providing personalized birth chart readings, compatibility analysis, annual forecasts, and Muhurta (auspicious timing) consultations to clients across Canada. If you have any questions about this policy or how your information is handled, please contact us using the details at the bottom of this page.
Information We Collect
To prepare and deliver your reading, we collect the following categories of personal information:
Birth chart information
- Your exact date, time, and place of birth, which is essential for calculating your birth chart (Janma Kundali)
- For compatibility (Synastry) readings, the birth details of a second individual, which you provide with their knowledge and consent
Booking and contact information
- Name, email address, and phone number
- Preferred consultation date and time, and communication method (phone or video call)
- Payment information, processed securely when you book a session
Consultation content
- Notes, questions, and concerns you share with us before or during your session, relating to career, relationships, health, or personal circumstances
- Summary notes and follow-up guidance prepared after your session
Website and communication data
- Information submitted through our contact or booking form
- Technical data such as IP address, browser type, and pages visited, collected through cookies and similar technologies (see the Cookies section below)
- Records of email or message correspondence with our team
How We Use Your Information
We use your personal information to:
- Calculate your birth chart and prepare your personalized reading
- Schedule and conduct your consultation
- Process payment for our services
- Provide follow-up support, summary notes, and answer post-session questions
- Prepare annual forecast (Varshaphala) readings, if you return for ongoing guidance
- Respond to general inquiries and improve our services and website
We do not use your birth chart or consultation details for any purpose beyond providing and improving the service you’ve requested, and we never use this information for fear-based marketing or unsolicited predictions.
Legal Basis for Processing
We collect and use personal information based on your consent, the need to fulfill our service agreement with you when you book a reading, our legitimate business interests (such as improving our services), and compliance with applicable law.
Confidentiality of Your Reading
We treat the details of your birth chart and consultation as strictly confidential. Your personal circumstances, questions, and the content of your reading are never shared, published, or discussed with anyone outside our practice without your explicit consent — including in testimonials, where we only use identifying details (such as a first name and province) with your permission.
Sharing Your Information
We do not sell your personal information. We may share it only where necessary to provide our service or meet legal obligations, including with:
- Payment processors, to securely handle transactions
- Scheduling or video-call platform providers, to conduct your consultation
- Service providers who support our website or business operations (such as IT or email hosting), under confidentiality obligations
- Regulatory or government authorities, where required by law
Data Retention
We retain your birth chart and consultation notes for as long as necessary to provide follow-up support and, where you consent, future readings such as annual forecasts. You may request deletion of your information at any time, subject to any legal or accounting record-keeping requirements. Payment records are retained only as long as required by Canadian tax regulations.
How We Protect Your Information
We use administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, or disclosure. Access to your chart and consultation notes is limited to the astrologer working with you.
Cookies and Website Tracking
Our website uses cookies and similar technologies to ensure the site functions properly and to understand how visitors use our site. Where required, we will ask for your consent before using non-essential cookies. You can manage or disable cookies at any time through your browser settings.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you, including your birth chart and consultation notes
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal retention requirements
- Withdraw consent to certain uses of your information, where consent is the basis for processing
- Opt out of any marketing communications at any time
To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law. If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada or your applicable provincial privacy regulator.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be posted on this page, along with the date of the last update.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us.
[Your Business Name] Email: privacy@[yourdomain].ca